Privacy Policy

We collect information to provide better services to all our users. The types of information we collect include:

• Account Information: When you create an account, we collect your name, email address, and password.

• Content: We collect and store the files you upload to our platform, including your website content, configuration files, and deployment settings.

• Usage Information: We collect information about how you use our services, including deployment frequency, bandwidth usage, and feature usage.

• Technical Information: We collect technical data such as IP addresses, browser type, operating system, and device information.

• Cookies: We use cookies and similar technologies to recognize you and provide a personalized experience.

We use the information we collect to:

• Provide and maintain our services
• Process your deployments and manage your sites
• Send you important service notifications
• Improve and optimize our platform
• Provide customer support
• Detect and prevent fraud and abuse
• Comply with legal obligations

We do not sell your personal information to third parties.

We may share your information in the following circumstances:

• Service Providers: We work with trusted third-party providers who help us operate our services (e.g., hosting providers, analytics services).

• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

• With Your Consent: We will share information with third parties when you direct us to do so.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and testing
• Access controls and authentication
• Secure development practices
• Regular security training for our team

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.

• Correction: You can update or correct your personal information through your account settings.

• Deletion: You can request deletion of your personal information, subject to certain legal obligations.

• Portability: You can request a copy of your data in a machine-readable format.

• Objection: You can object to certain processing of your personal information.

To exercise these rights, please contact us at privacy@vinixhost.com.

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

• Account Data: We retain your account information while your account is active and for a reasonable period thereafter for legal and backup purposes.

• Site Content: We retain your deployed site content as long as your account is active. You can delete sites at any time.

• Logs: We retain server logs and analytics data for up to 12 months.

Upon account deletion, we will remove your personal information from our active systems within 30 days, though some data may remain in backup systems for up to 90 days.